Hello, Douglas Whitehead here from Array of Solutions. As a mold expert with years of experience dealing with water damage in both the Upstate and the Midwest, I’ve seen firsthand the importance of addressing all factors contributing to mold problems. What Does That Have To Do With Mold?, I want to explain why a comprehensive approach to mold and water damage is crucial and how my company, Array of Solutions, differentiates itself from the competition.
Array of Solutions, a trusted name in mold removal in Greenville South Carolina since 2007, stands ready to tackle your mold woes. With our expert mold inspection Greenville services and EPA-Registered credentials, we’re equipped to detect, remove, and prevent mold growth in your home or business.
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Why “Array of Solutions” & What Does That Have To Do With Mold?
You might wonder why I named my company Array of Solutions. The term “array” refers to an impressive display or range of something, and that’s exactly what we offer—a complete array of solutions for mold and water damage issues. Unlike other companies that might focus on only one aspect of the problem, we take a holistic approach. We address every contributing factor to ensure a thorough and lasting solution.
When I tackle a mold issue, I inspect and address the entire home system from top to bottom. This comprehensive approach is essential because mold problems often stem from multiple sources. For instance, if there’s water damage in your crawl space, it can lead to mold growth not only in the crawl space but also in other parts of your home.
A Case in Point: The Importance of a Full Approach
Recently, I was called in to help a friend from BNI who had failed an inspection due to excessive moisture and water damage in his crawl space. I took care of the existing mold growth, but unfortunately, the seller opted to hire an outside company to handle some of the tasks I had originally proposed. This decision, made in March of this year, led to an unfortunate outcome.
Just three days ago, my friend reached out again because his newly purchased home had flooded and was showing early signs of mold growth. The waterproofing and drainage system installed by the other contractor had not been done properly. If I had handled the entire job as I recommended, including the waterproofing and drainage work, I would have been able to offer a warranty and ensure that the problem was completely resolved. However, because I only completed part of the work, I couldn’t guarantee the outcome.
Why Choose Array of Solutions?
Unlike large companies such as Servpro, Biotek, or Steamatic, which may only address parts of the problem, Array of Solutions takes a comprehensive approach. We address all issues contributing to air quality, odors, structural risks, and mold growth. This ensures that the responsibility for solving your problem is streamlined to one expert: me, Douglas Whitehead. If there are aspects of the job that require licensed professionals outside my scope, I bring in certified experts to handle those areas.
For example, last August, I worked with the owner of a commercial building who had been charged a substantial amount by Servpro to remove standing water from one of his units. Upon my arrival, I discovered that the moisture levels in the carpet, which Servpro claimed to have dried, were still extremely high. I immediately offered to stop the leaks and refused to accept payment until the next significant rainstorm proved that the problem was fully resolved. I waited over three weeks to get paid, but I felt it was essential to ensure the job was done right before accepting any compensation.
My Background and Commitment to Quality
A bit about my background—I first obtained my contractor’s license in 1992 in Detroit, Michigan, and have been involved in the construction field since I was seven years old. My experience spans nearly every phase of construction, from residential to commercial projects, though I don’t specialize in newer technologies like solar or geothermal.
My extensive experience and commitment to quality make me uniquely qualified to handle complex mold and water damage issues. I understand that mold is not just a surface problem; it often requires a deep, systemic approach to fully resolve.
Why Local Expertise Matters
So why hire a multinational billion-dollar company when you can choose a local expert who is personally invested in your satisfaction? At Array of Solutions, you’ll receive the benefit of local knowledge, direct communication with the owner, and a comprehensive approach to solving your mold and water damage problems. I am always available to answer your questions and provide you with testimonials from my recent customers.
If you’re dealing with mold or water damage issues, or if you’re simply looking for a thorough inspection to prevent future problems, call Douglas Whitehead of Array of Solutions today at 864-710-6413. I’ll provide you with the comprehensive, personal service that ensures your problem is solved completely and effectively.